
HaloPSA Part 3 – Tickets: How Work Enters, Moves, and Is Recorded
HaloPSA for Beginners A Deep-Dive Getting-Started Series (5 Parts) Written for first-time users of HaloPSA, including those migrating from ConnectWise PSA. This article is part of a structured educational series designed to explain how HaloPSA is structured, how its core components relate to one another, and how work flows through the system at a foundational level. No setup steps are assumed. No best practices are presented as facts. No prior Halo experience is required.

