Insights for Technology Solution Providers | Visionary 360 Blog

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2024 End of Year Guide

Our 2024 End-of-Year Guide for ConnectWise PSA is here! This complimentary resource is crafted to assist ConnectWise PSA admins in preparing their systems for a smooth transition into 2025. Inside, you’ll find essential settings, recommended adjustments, and optional tips and tricks to optimize your setup. View now: Click this link to share to others  

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Asio Email Connector Issues To Be Aware Of

  ConnectWise pushed a new update on December 19, 2024 which should resolve all of the known issues with the ASIO Server Connection / Email Connector.   A couple years ago, we brought a very important issue to our blog.  Unprocessed emails in the Mailbox Failed Folder. Here is that blog:  Inbox.Failed  Well we stumbled on this again while trying to implement the ASIO email connection.  After a couple months of working with development to

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Attend IT Nation Connect 2024 Virtually | ConnectWise

Can’t make it to IT Nation Connect 2024 in person this year? No worries—you can still get all the valuable insights and practical advice from the comfort of your home or office with a free virtual pass. IT Nation Connect is packed with high-quality educational content tailored for IT professionals looking to sharpen their skills and gain new perspectives. The virtual experience gives you access to sessions filled with actionable tips, industry trends, and best

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Are We Really Following Best Practices? What Franchises Teach Us About Growth and M&A

Introduction: Best practices are more than just buzzwords in the business world; they’re meant to guide companies toward efficiency, profitability, and scalability. But are we truly implementing these best practices, or are they just lofty ideals we pay lip service to? When the subject of franchising comes up, it’s clear that they offer a practical example of best practices in action. And for businesses seeking to grow through mergers and acquisitions (M&A), looking at how

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IT Nation Connect 2024 Swag Tease

🎉 IT Nation Connect 2024 is just around the corner, and we can’t wait! 🎉 Get ready to take your IT game to the next level and make sure to swing by Team Visionary 360 at Booth 456. Not only will you get to meet the crew, but we’ve got something special waiting for you – a brand-new mouse pad loaded with must-have shortcuts that’ll boost your productivity and make you look like a tech

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MOBIUS CERTIFICATION

We are proud to announce that our founder Matthew Zaroff, has recently acquired the Mobius certification.  Mobius is a third-party integration which connects ConnectWise (Manage) PSA to QuickBooks Online.  For more information about Mobius and Gozynta, follow this link.  

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ConnectWise Manage PSA | New Feature to Lockdown Views

ConnectWise has introduced an exciting new feature that many users will appreciate: the ability to restrict shared views. For ConnectWise Partners using Streamline IT, especially those managing multiple entities or divisions, this feature is a game-changer. Without it, all shared views would be visible to every user in your system. Here’s why this matters: In the previous version, shared views were accessible to everyone, with no option to limit visibility. Original Shared View: The latest

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The End of QuickBooks Desktop

Starting September 30, 2024, Intuit will be making significant changes to its QuickBooks Desktop product line up. The company will discontinue sales of several QuickBooks Desktop products to new U.S. subscribers. Affected products include: QuickBooks Pro Plus QuickBooks Premier Plus QuickBooks Mac Plus QuickBooks Desktop Enhanced Payroll After this date, these products will no longer be available for new purchases. However, it’s important to note that QuickBooks Enterprise Solutions: including the Silver, Gold, Platinum, and Diamond versions,

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Recent Update Prevents Unbundling Agreements | ConnectWise PSA

UPDATE NOTE: ConnectWise has decided to revert the following change noted below, while slated for the next release (2024.3) which is planned to roll out on September 4th. Attempts to unbundle agreements may now be met with a new, unexpected popup.   Updates contained in the ConnectWise PSA’s recent 2024.11 patch release, rolled out starting July 25th, 2024, prevent agreements from being unbundled if the child agreement has been invoices through the parent agreement. Trying to

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Sales Tax Calculation Issues with ConnectWise CPQ (SELL)

  How to Navigate Multi-Level Sales Tax Challenges in ConnectWise Sell/CPQ If your business operates in a state with varying sales tax rates based on product value or type, there’s a crucial limitation in ConnectWise Sell/CPQ you need to be aware of. This limitation can cause inflated sales tax amounts on your quotes due to incorrect application of multi-level sales tax rates. Understanding the Issue When operating in jurisdictions where sales tax varies by product

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About Visionary 360

At Visionary 360, we’re a team of experienced business coaches who help Technology Solution Providers make the most of their tools with a strong focus on financial clarity.

We’re more than consultants. We’re partners who love solving problems, simplifying complexity, and turning frustration into progress. Our clients become part of the Visionary 360 family, and we take pride in celebrating their growth and success.

There’s no greater satisfaction than seeing a partner’s business thrive—streamlined, profitable, and confident in every step forward.

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