Payment Portal FAQ

Frequently Ask Questions

Yes, our payment portal meets all of the requirements for the Payment Card Industry Data Security Standards (PCI DSS)

No. Our website is available 24 hours, 7 days a week dan will work with any internet browser.

No. We do not charge any service fees to use this online payment service.

No. If you make a mistake with the payment, you should contact us.

Yes. Your credit/ debit card is charged immediately. For Scheduled Payments, your credit/ debit card is charged on the scheduled invoice date.

Any browser should be able to navigate and access our payment portal. All of our payment portal web pages confirm to online payment standards. If you are having trouble, please try another computer. If you continue to have problems, please contact us with any details.

You should contact the bank or financial institution that issued the card.

What forms of payment can I use?

You can pay by credit card (Visa, Mastercard, AMEX or Discover), debit card, or electronic check.

What information do I need?

You will need a payment method, either a bank account for ACH payments or a credit card.

Do I need to create an account?

Yes, to view invoices, payment history or pay online, you will need an account.

Is paying online safe?

Yes, our payment portal meets all of the requirements for the Payment Card Industry Data Security Standards (PCI DSS).

How can I verify my payment?

As soon as you complete a payment you will receive a confirmation email. Also, if you have an account you can always view your payment history.

What do I do if I have more questions?

You can click here to view a list of frequently asked questions. You can also send us a message or call us at (818)-459-3950.