It is considered a best practice to create a security role in ConnectWise PSA for the LaborCast API connection.
LaborCast needs the following permissions in ConnectWise PSA:
| Add Level | Edit Level | Delete Level | Inquire Level | ||
| Project | |||||
| Project Headers | None | None | None | All | |
| Project Tickets | None | None | None | All | |
| Service Desk | |||||
| Service Tickets | None | None | None | All | |
| System | |||||
| API Reports | None | None | None | All | |
| Member Maintenance | None | None | None | All | |
| My Company | None | None | None | None | Beta users: Set Inquire Level to All |
| Table Setup | None | None | None | All | Customize: Allow access to General Ledger/GL Accounts and Time/Charge Code |
| Time & Expense | |||||
| Time Entry | None | None | None | All | |
