Why Visionary 360

Core Values Matter

We are problem solvers who love helping people, doing the impossible while having fun doing it.  We engage with our clients like they are family.
We love working with them, watching their companies grow.  There is no greater reward than seeing our clients prosper.

Our Vision

Create a raving fan base by being the premier
consulting firm for the IT industry


We are creative problem solvers


Because I said I would

Our Mission

Helping technology firms succeed by implementing their tools more effectively with a financial focus


We thrive on helping people


Have fun while being the best

Help | ˈhelp: (a) BENEFIT  // will do anything to help their cause
We are industry veterans who understand the in’s and out’s of ConnectWise’s suite plus real world experience and knowledge.  We have sat in the same seats and understand the pain you have experienced.  Drawing from this experience allows us to connect and work alongside our clients.
We are different.  We start by getting to know your business and leadership team.   Anyone can setup ConnectWise using a boiler-plated template, but your company isn’t like any others as your company is  unique.  While many businesses seem alike, there is no doubt that each and every IT business has their own unique twist and methods, and by learning your twists we can engage much deeper, producing a much better outcome.
It starts with finance.
We start our approach with finance.  Each and every time entry in ConnectWise Manage is a finance entry.  It flows from the time entry box, through tables, rule sets, mappings, and eventually into the proper account within your accounting system.  Not only do we speak SLI and Chart of Accounts, we speak Line of Businesses and how you would like to recognize those within your financial reporting.  
Discovery > Plan > Document > Train > Implement
 We start by discussing your business, how you are different, your line of businesses and your growth patterns.  We then discuss and plan using best practices.  Just like your customers networks, we document your ConnectWise Manage system blue print style, before any implementation is started.  We’ll help train you, your key personnel, and the rest of your staff.  We want you to become comfortable with ConnectWise Mange though we don’t expect you to become a certified ConnectWise Manage Administrator, but if you want that we’ll help you down that path as well.   We do the implementation while engaging with you and your team on the changes being implemented.   Continual support throughout the entire process, along with expert help guides to keep daily operations smooth.  Most of all, We’re here for you, during and after.
Meet The Visionary Team

Matthew Zaroff

Matthew is a Senior Consultant, Founder and President at Visionary 360, Inc. He is a veteran of the Information Technology industry since 1990 and has

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Don Bentz

Don Bentz is a Senior Consultant at Visionary 360, where he works to help guide IT firms to improving their bottom line. Don has been

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Bradlee Duffy

Bradlee is a Business Consultant with Visionary 360. Brad attended college at Florida Gulf Coast University and finished his Degrees in Computer Information Systems and

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Angela Book

Angela is our Client Services Coordinator. She obtained her Associate’s Degree in Business Administration from Ivy Tech and worked towards her Bachelor’s in Human Resource

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Dina Phayre-Grace

Dina is a Business Consultant at Visionary 360. She has extensive experience in the IT service industry, having participated in running and growing a successful

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Christopher Perri

Chris is a Business Consultant at Visionary 360. He has extensive experience in support of both ConnectWise Manage and Sell platforms. During the years, Chris

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Cass Lutz

  Cass entered the workforce as a hospitality sales professional where she accidentally segued into the MSP space after years of onboarding Sales Teams with

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Join Our Team

Are you passionate about helping others, Love ConnectWise Products, and Understand the business operations aspect of an IT Solution Provider? We would love to talk!.   If

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Hero | he·ro : (n) a person who is admired or idealized for courage, outstanding achievements, or noble qualities.

A Visionary hero:  a person, using the Visionary 360 methodologies, who has taken their company to new boundaries and achievements.