
Staying on Track: Requesting Updates from Internal Resources in ConnectWise PSA
Streamline Your Workflow: How to Request Updates from Internal Resources in ConnectWise PSA Keeping your team aligned is just as critical as keeping your clients informed—especially when managing service tickets in ConnectWise PSA. Fortunately, the platform includes some built-in features that make internal collaboration quicker and easier than ever. One such gem is the resource people icon on service tickets. It’s often overlooked, but incredibly useful. With just a few clicks, you can send a