Need help with your ConnectWise PSA setup? We’ve helped hundreds of MSPs get their ConnectWise environment structured for profitability. → Explore ConnectWise PSA Consulting → See MSP Success Stories
Mini-Projects, do we use a service ticket or create a project? This is a very common question and the answer is, well it depends on a handful of questions. Use our chart to help determine when you should use a service ticket and when you should use a project in ConnectWise Manage. Issue: Service Ticket: Project: Duration Generally service tickets can be started and closed within a single billing period by a single resource. Projects
At Visionary 360, we’re a team of experienced business coaches who help Technology Solution Providers make the most of their tools with a strong focus on financial clarity.
We’re more than consultants. We’re partners who love solving problems, simplifying complexity, and turning frustration into progress. Our clients become part of the Visionary 360 family, and we take pride in celebrating their growth and success.
There’s no greater satisfaction than seeing a partner’s business thrive—streamlined, profitable, and confident in every step forward.
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