Hero | he·ro : (n) a person who is admired or idealized for courage, outstanding achievements, or noble qualities.

A Visionary hero: a person, using the Visionary 360 methodologies, who has taken their company to new boundaries and achievements.

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Category: ConnectWise Automate

Automate, Server 2012, and you!

What’s going on? As of June 3rd, on-prem ConnectWise Automate instances installed on Windows Server 2012 R2 will lose the ability to communicate with cloud-hosted PSA servers. We did some digging to determine what functionality is lost until Server 2012 Automate instances have their server OS updated to a modern version. Companies can no longer be imported from PSA to Automate. Contacts will stop synching between the two platforms. Alert ticketing generated by Automate’s monitors

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ConnectWise Automate, Control, Unite, Cloud Console, Sell and Office 365

If you read our blog article ConnectWise Manage and Office 365 then you are familiar with the changes that Microsoft is making with Office 365.  These changes will also affect other ConnectWise products as well.  To help everyone with finding the conversion instructions, we have brought them to our blog. Product and link to article ConnectWise Automate ConnectWise Control ConnectWise Unite ConnectWise Cloud Console ConnectWise Sell

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Managing Alerts via SMTP

Occasionally, old school still wins. If a monitoring tool doesn’t have an API integration, SMTP is still available for use.  Before building a massive set of alerting systems and integrating them into ConnectWise Manage, we want to share some quick tips to help manage the chaos, before the chaos begins. When starting out, we select a too and set it up across many end points.  After a while we add another vendors tool set, integrating

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ConnectWise SSO

ConnectWise has recently released SSO – Single Sign On which allows a single pane of login management across the ConnectWise Suite of products.   Here is a link to the University document to help learn more about this latest feature.

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About Visionary 360

Visionary 360 is a team of veteran coaches focused on the technology sector, mainly IT Service Providers, helping to successfully implement their tools more effectively with a financial focus.

We are problem solvers who love helping people, doing the impossible while having fun doing it.  We engage with our clients like they are family.  We love working with them, watching their companies grow.  There is no greater reward than seeing our clients prosper.   To learn more about Visionary 360, visit our website at visionary360.com or setup an introductory meeting to discuss your needs.

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