One of the workflows that we setup for clients pushes an email which says, “This ticket requires human intervention to continue….”. Human intervention…  Is your business or personal life ready for human intervention, where you are not the human? Being past founding members of HTG peer groups, now known as IT Evolve by ConnectWise, we routinely discussed the topic of “Legacy, Life, Leadership and Business”.   We tend to forget that life does not go on

This is part 1 of a mini-series on how to keep our staff motivated during this extremely “Unique” year, and 2020 has been that! Business owners are always trying to figure how to keep their teams’ motivation up, what bonuses to give (If it can be afforded) and how to have fun.  2020 has really locked down our ability to do this but don’t give up hope as throughout the next couple months, we’ll share stories

Your favorite concert is finally coming to town and for the last few hours a group of your best mates have been standing in line for tickets.  Finally, you can see the box office window, and relief calms your anxiety.   A blue car pulls up, the occupant gets out of the car and walks straight to the box office window, zipping in front of the next person.  They purchase their tickets and leave, leaving everyone’s

There is so much information on the internet, yet trying to understand the SBA loans, Paycheck Protection Program is mind boggling.   The US Chamber of Commerce has put together some really awesome literature covering all of this, including some downloadable literature which you can use within your company or share with your clientele. Coronavirus Response Toolkit COVID-19 Emergency Loans:  Small Business Guide Guide to SBA’s Economic Injury Disaster Loans Information provided by US Chamber of

Pick your preferred name:  Wuhan virus or Covid-19 virus.   Neither helps when trying to navigate this instant unknown.  If your business is located in a territory where weather plays a part of  your disaster recovery plans, then this outbreak didn’t initially change your style, but then again you are a professional that understands planning however what about the rest of your customers, area businesses which feed the rest of your territory area? With all the

Yet another blog about the Corona Virus.  Yes, but what if it contained free royalty free marketing information that you could use for your business?  🙂 Our friends over at Scott Digital Marketing has created some marketing content for  you to communicate with your customer base and educate prospects. Free of charge and no gimmicks, just download and put it to use.    We hope this can be of help in these times. More information

Finding employees today is an overwhelming task yet keeping them seems to keep more folks up from our daily conversations.  What can you do to keep your employees? Some of the tactics are: More benefits Flex work hours Paid education Take home vehicles Catered lunches Increased salaries An interesting YouTube video by Danial Pink shows why paying more doesn’t always help: An article from workhuman shows 12 tips good tips to possibly reduce employee turnover.