Security is at the top of everyone’s minds these days. Some ConnectWise Manage users need to take security a step farther as they need to adhere to more complex compliance regulations.
ConnectWise added a feature “Disable zAdmin Login” that many seem to have missed. This feature allows the disabling of ConnectWise’s access to your Manage system.
To enable this feature, navigate to System > My Computer > Owner Tab > Scroll to the bottom right and select the “Disable zAdmin Login”. Click Save to finalize activation.
As ConnectWise advises, if you place a support request, you must uncheck this otherwise CW Support cannot access your system and will delay your support request.
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