Visionary360 Blog

Day: January 31, 2020

Handling recurring tasks using Ticket Templates

Are your customers paying you to maintain their systems?  Are you routinely spot checking their systems?  Let’s face it, we all love robots including AI,  yet these are built by humans.  They will fail at some point, it’s not if, but when! Too many solution providers don’t routinely check a client’s backup system.  Heck, even if they are a break fix client (Which we call On-Demand), you should still poke into their backups while onsite

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