Visionary 360 Blog

Broken Images? | ConnectWise Manage

Has your company updated it’s website lately?

Images broken in your service board and invoice emails?

CMS (Content Management System) type websites gives each image a unique url which typically isn’t replicated when a new website is created.  This results in images being broken when the new website is brought online.

An easy way to keep marketing and web development from messing with these images is to create a directory in the root of the website.  When a new website is brought online, simply copy the folder back to the root.  This will instantly restore the broken images.

Don’t have access to the root?  Document what images are hosted on the current website, their current url  and which areas they are used.

Coordinate updating the html code in ConnectWise Manage as the image url’s will change when the new website is brought online,


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