Solution Providers do a great job of monitoring and maintaining their client’s systems; however, many tend to forget their own equipment. If your company’s ConnectWise Manage installation is On-Prem instead of cloud hosted SaaS, are you monitoring it?  We have put together a quick list of services that should be in your monitoring stack. The following are the actual service names which most RMM systems will look for: ConnectWise Email Connector ConnectWise Network Client Service

If you follow our blog you’d already reviewed our guide to enabling Google 2FA for Manage, which is a great guide for your Manage administrator to follow.  But how do you employees set up the Authenticator, DUO, of Authy app of their choice? Ensure that your Manage admin has already enabled Google Authenticator for your team via each members profile Navigate to System > Setup Tables > Specific Member Profile Reviewing each profile, scroll down