Hero | he·ro : (n) a person who is admired or idealized for courage, outstanding achievements, or noble qualities.

A Visionary hero: a person, using the Visionary 360 methodologies, who has taken their company to new boundaries and achievements.

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Disable Support Access to Manage | zAdmin

Today, many are concerned about unauthorized access to their data, and users of ConnectWise Manage happen to fall into this concern.

Fear no more as with the release of 2020.2 (April 8th, 2020) a feature to disable access is now a part of the Manage System.

To enable this feature, navigate to System > My Company > Scroll to the very bottom right, where you will see a check box labeled  “Disable zAdmin Login”.

NOTE:  Once the system is disabled, ConnectWise Manage Support Cannot access your system.   So remember to disable this function before contacting support.  Failure to do so could result in delays in getting support.

ConnectWise KB Article

 

95% of ConnectWise systems in which we preform remote assessments on do not have this feature enabled, nor knew about it so we thought this would be a good tip to share.

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About Visionary 360

Visionary 360 comprises seasoned coaches specializing in the technology sector, particularly IT Service Providers, to enhance tool implementation with a financial focus.

As problem solvers who relish challenges, we delight in assisting individuals while enjoying the journey. Our client relationships are familial, and we take pride in witnessing their companies thrive. Witnessing our clients prosper is our greatest reward. To learn more about Visionary 360, visit our website at visionary360.com or schedule an introductory meeting to discuss your needs.

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